Equinox
Equinox Marketing Agency Since 2019
Intelligent acquisition systems • automation • retention infrastructure
Back to Case Studies
E-commerce • Clovia
Engagement and rating improvement for a consumer commerce app.
Existing verified project content for Clovia shows engagement and rating improvement tied to reviews, retention cues, and store-sentiment optimisation.
Challenge
The brand wanted stronger engagement and healthier public perception without relying only on discount-driven growth.
What Equinox Did
We implemented an app engagement loop connected to reviews, retention cues, and store-sentiment optimisation.
Lifted engagement through sharper growth loops
Improved public ratings and app confidence
Supported stronger repeat-user behavior
Results
3,500+ reviews/month
+17% engagement
+0.5★ rating improvement
Verified public proof
Engagement improved
Return-visit efficiency increased
Ratings moved up by 0.5★
